How much does it cost?
Because every project is different, please contact us to request a personalized quote. Customized invitations typically start at $1,600 for 75 5-piece suites (including invitation, reply card, info card, reply envelope, and outer envelope).
My budget is a bit tight. Can you accommodate my budget?
Size, color, paper ply, and integrating digital printing are all great ways to reduce the cost of your invitations. We will gladly offer guidance on how to stay on budget while creating a wedding suite you’ll love.
Ordering and Turnaround Times
How long does it take?
We recommend that you place your order 4-5 months in advance of your wedding, with a goal of mailing your invitations 8 weeks before the wedding date. Starting earlier is always encouraged! For save the dates, we recommend placing orders 10 months in advance of your wedding.
What is your expected turnaround time?
We generally have a digital proof (PDF) ready for you to view within 15 business days. Finalizing your proof varies based on how quickly you are able to provide feedback and make decisions. Once the proofs have been approved, it takes 15-20 business days to print your order and ready for pick up. Deliveries are sent to you via UPS Ground service which can take an additional 1 to 5 business days depending on how far you are from the Boston area.
Do you offer rush service?
If you are on a tight timeframe, please let us know upon placing your order. We will then check our production schedule about the possibility of rushing your order. If accepted, rush orders ship within 5 business days from the time of proof approval. A rush fee of 50% or $200 (whichever is greater) will be applied. This does not include expedited shipping costs.
Can envelopes be shipped early so that we can begin addressing them sooner?
We can print your envelopes in advance and send them separately for an additional flat fee of $100 plus shipping costs. This may be helpful if you are working with a calligrapher and they need more time to address your envelopes.
How many suites should I order?
Keep in mind you do not need an invitation or save the date for each individual guest. Plan to order one invitation per household. Although proper etiquette says that all adults over 18 in a household receive their own invitation, it is not necessary. We strongly advise you to add at least 10 extra invitations to your order. These will come in handy in case of any last-minute additions to your guest list, lost or misrouted invitations in the mail, or saving for keepsakes. It is more cost effective to order extra invitations upfront rather than placing a second order later.
Are extra envelopes provided as back up for addressing errors?
Yes! We provide 10% above and beyond your order number free of charge. If you are using a calligrapher, please make sure this is an adequate amount as they will likely require extra envelopes as well.
Do you print other sorts of stationery besides wedding suites?
Yes! In addition to invitations and save the dates, we also design and print day-of stationery like programs, escort cards, menus, table number cards, as well as thank you notes, and anything else you might need. We also love to work with individuals and small businesses on custom printing projects.
I have already designed my own invitations. Can you letterpress print them if I email you files?
If they are designed for letterpress, yes! Send us an inquiry on our Custom Projects page so that we can better understand your needs.
Payment and Shipping
When is payment due?
A non-refundable deposit of 50% of the estimated total price is due before proofs are issued. The remaining balance plus shipping costs, taxes, and other charges incurred (if applicable) are due before we ship, at time of delivery, or pick up.
What types of payment do you accept?
We accept payments via Visa, Mastercard, and American Express.
Do I have to pay sales tax?
All orders placed within the state of Massachusetts are subject to 6.25% sales tax. Orders shipped to all other states are exempt from sales tax. If this is an international order, you will be responsible for all import duties and taxes..
What shipping options are available?
All U.S. orders are shipped via UPS Ground Service, which can take anywhere from 1 to 5 business days to arrive depending on how far you live from the Boston metropolitan area. If you need to expedite shipping, we can also ship via UPS 2-day or next-day shipping. Local pick-up is also available.
Do you ship internationally?
Yes, we also ship to countries outside of the U.S. If you would like to place an international order, you will be responsible to cover all import duties and taxes.
Cancellations and Returns
What if I need to cancel my order?
If you cancel your order at any point prior to final proof approval, we will retain the non-refundable deposit. We cannot accept any cancellations once we have your approval to go to press and reserve the right to keep the full payment amount.
What is your return policy?
Since each order is unique and customized to the client’s preferences, we cannot accept returns or refunds. Once you approve the final proof, you assume full responsibility for any errors discovered after proof approval. Should you choose to reprint the order, you are responsible for the total cost of doing so. If something isn’t right because of a mistake made by Smudge Ink, we will do everything possible to fix the problem immediately.