THE GOOD. It's finally Halloween! Well, we sort of cheated and have been unabashedly gobbling a stash of our favorite candy for a couple weeks now. But what we’re truly excited about beats any amount of Kit Kats and Butterfingers: we welcomed George to the team! He is our new pressman, and the only way to describe him is magical. From the first day he and his trusty toolbox arrived, he’s mesmerized us with his printing, ink mixing, and press whispering. AND he brings in donuts (of the fresh from Union Square variety). Magical, right?
Speaking of amazing feats, Clayton ran the Chicago Marathon this month. Or more like he sprinted the marathon to the tune of 02:46:41!! You guys, that placed him 260th out of tens of thousands of runners! But if you ask him how it went he’ll just say he felt good and was excited to raise money for the Leukemia and Lymphoma Society. That’s great and all, but I think a little Rocky theme song is appropriate here.
In other good things, we officially introduced April May for Smudge Ink! This line of map cards and prints all grew from my love of Boston and its neighborhoods. I’ve included many other cities and state since my first map drawing six years ago, and now all Smudge Ink customers can shop the collection.
THE BAD. Like all months, not everything went according to plan. Our “September” release was a full month late. Changes to schedules and staffing, coupled with an already demanding print lineup for the holidays, added up in bottlenecks and delays. It was a good lesson on how to tackle issues and make necessary adjustments sooner rather than later. We also made sure to communicate everything to our sales reps, being quick to answer all of their questions and providing them with easy access to our catalogs to show to stores in the meantime. We're really happy to see Valentines orders already starting to come in!
THE NOT-SO-UGLY. Crusoe kills it with this costume.
THE GOOD. I love thinking back on all of the good things that happen each month! It's a reminder that we're accomplishing quite a lot, which can be really hard to notice in the day-to-day craziness of a small business. This month Julie has been keeping everything moving in the press room while soaking in as much as possible before Margaret’s departure (more about this below). We finished reorganizing inventory on the new shelves! Our summer fulfillment assistant pre-packaged so many holiday cards that we can barely see over the stacks (unless you use a tall ladder in order to take a photo). And Clayton is doing such great design work right now (plus we're ahead of schedule!!!); we cannot wait to share it all with you later this year!
THE GOOD. So many great things happened this month! First, we hired two new fulfillment assistants. We've all been pinch-hitting to fill orders while we searched (and searched) for the right people. It took us a few months, but Erin and Molly were definitely worth the wait. Both are talented creatives (see
The main challenge of this move was getting the presses through this (not so roomy) doorway.
Taking the clutch arm off is pretty simple but that still did not create enough clearance. We ended up having to remove the whole table base, and the only way to do that is to disassemble the front of the machine. That base is as heavy as it looks.
We spent the next day figuring out how to get both presses down two stairs outside the building’s front entrance. Mike brought a heavy metal plate that he propped up with big wood blocks in order to extend the first stair out over the second. With the palette jack, we wheeled a press out on the makeshift platform which then allowed us to come around to the front to pick it up. Mike is a maniac in the fork lift. He just plucked the press up out of the doorway while turning sharp (and backwards!) in order not to fall off the curb and then just, nice and easy, set it down on the flatbed like a boss.

Thank goodness we had a wider entryway over at Smudge HQ! We rolled Athena right into the press room and placed her in her new home.